Massage Experience & Well-being

Peace & Relaxation

To help us maintain a calm and relaxing atmosphere, we kindly ask you to switch your mobile phone to silent mode during your treatment. This allows every guest to fully enjoy a peaceful and uninterrupted experience.

Respect

At Ayuttaya Thai Massage, we are committed to providing a welcoming, safe, and relaxing environment for everyone.

We kindly ask all guests to treat our therapists and fellow clients with courtesy and respect at all times. Abusive language, intimidation, inappropriate behaviour, or any form of harassment will not be tolerated and may result in the immediate termination of the treatment without refund.

Health & Medical Information

Please inform your therapist before your treatment if you have any medical conditions, injuries, allergies, are pregnant, or are taking medication. In the case of a fever, contagious illness, or any other condition that may affect the safety of the treatment, we reserve the right to modify or decline the treatment.

Massage therapy is intended to support your overall well-being and is not a substitute for professional medical advice, diagnosis, or treatment.

Hygiene

We kindly ask you to arrive for your appointment feeling clean and refreshed. Together, we can maintain a pleasant and hygienic environment for everyone.

We provide fresh towels, clean linens, and a hygienic treatment room to ensure you enjoy a comfortable, relaxing, and worry-free experience.

No erotic services

At Ayuttaya Thai Massage, we provide professional wellness and therapeutic massage treatments only.

Any request, suggestion, or behaviour of a sexual or inappropriate nature will not be tolerated and will result in the immediate termination of the treatment without refund. We reserve the right to refuse or discontinue treatment if our therapists feel uncomfortable or unsafe.

Bookings & Cancellations

Appointments & Cancellations

Appointments can be made by phone, via WhatsApp, or through our online booking system.

If you need to cancel or reschedule your appointment, we kindly ask that you notify us at least 24 hours in advance. In the event of a late cancellation or a no-show without prior notice, we reserve the right to charge the full cost of the scheduled treatment.

We kindly ask you to arrive 5–10 minutes before your appointment. If you arrive late, we may need to shorten your treatment time to respect the schedules of other guests. The full cost of the reserved treatment will still apply.

Payment

Payment is due immediately after your treatment.

Gift vouchers are non-refundable and cannot be exchanged for cash. They must be redeemed before the expiry date stated on the voucher.

Gift Voucher Terms & Conditions

Gift cards can currently only be purchased in-store and are valid for two years from the date of purchase. After this period, the gift card will automatically expire. Expired gift cards will under no circumstances be refunded or compensated.

Privacy

Your personal data is used solely for scheduling and managing your appointments and is handled with the utmost confidentiality in accordance with applicable privacy and data protection laws.

Personal Belongings

Guests are responsible for their own personal belongings during their visit. Ayuttaya Thai Massage cannot be held liable for the loss, theft, or damage of personal property while on our premises.

Liability

All treatments at Ayuttaya Thai Massage are performed with the utmost care, professionalism, and expertise.

While we strive to provide a safe and enjoyable experience, Ayuttaya Thai Massage cannot be held liable for any physical reactions, injuries, or discomfort that may occur following a treatment, unless such effects are the result of proven negligence on our part.

General questions

Can you get a massage if you have neck pain?

For general muscle tension, massage can often be beneficial. If you experience severe, sudden or radiating pain, tingling, loss of strength, or symptoms following an accident, seek medical advice first.

Is Deep Tissue Massage good for neck pain?

Deep Tissue Massage can be suitable for persistent muscle tension, but the neck is a sensitive area. The treatment and pressure should therefore be carefully adapted to your body and comfort level.

Which massage is best for tense shoulders?

For targeted tension, a head, neck and shoulder massage can be a good choice. A Thai Oil Massage focuses more on relaxation, while a Traditional Thai Massage or Deep Tissue Massage can feel more intensive.

Can massage help with a stiff neck?

Massage can help relax tense muscles around the neck and shoulders, which may help you feel more flexible. However, whether massage is suitable depends on the cause and severity of your symptoms.

How quickly do you notice results from a massage?

Some people feel more relaxed and flexible immediately after a massage. For persistent muscle tension, it may take several treatments before you notice a clear and longer-lasting difference.

Is one massage per month enough?

For general relaxation and preventive care, one massage per month is a good routine for many people. If you experience a lot of stress, exercise intensively, or have recurring muscle tension, you may consider having a massage more frequently.

How often can you get a Thai massage?

It depends on your body, preferences, and the intensity of the massage. Many people choose to have a treatment every two to four weeks. During periods of increased muscle tension, having massages more frequently for a while can be beneficial.

Does Thai massage really help with stress?

Yes. Many people experience less muscle tension, a greater sense of calm, and better sleep after a massage. Massage is not a substitute for medical treatment, but it can be a valuable way to help reduce stress.

Is a Thai massage painful?

A Traditional Thai Massage can feel intense when tense muscles are being treated, but the treatment is always adapted to your comfort level.

Which massage is the most relaxing?

For pure relaxation, many people choose a Thai Oil Massage. Those who also experience significant muscle tension may benefit more from a Traditional Thai Massage or a Deep Tissue Massage.

Is a Thai massage the same as a relaxation massage?

Nee. Een traditionele Thaise massage gebruikt drukpunttechnieken en stretching, terwijl een ontspanningsmassage vooral bestaat uit rustige, vloeiende bewegingen met massageolie.

Can't find the answer you're looking for? No worries—we're here to help! Feel free to contact us, and we'll be happy to assist you.

Contact form